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- Warm vs. Cold: What’s the ACTUAL Difference?
Warm vs. Cold: What’s the ACTUAL Difference?
Mac Reddin & Christian Jakenfelds
August 22nd, 2024 • Read Time: 6 minutes
Want to make your customers your biggest source of pipeline? We’re hosting a webinar on August 27th with Corrina Owens, Thomas Smeallie, and Christian Jakenfelds on how to do just that! Learn more
Our goal for you today: Understand how warm outreach can have long lasting effects on your career, and be able to start using warm outreach the moment you finish reading this newsletter!
Warm vs. Cold: What’s the ACTUAL Difference?
Hi folks,
Christian Jakenfelds, Go-to-Network Evangelist from Commsor here! Mac and Ben have handed me the keys to the newsletter this week to share how warm outreach can create long lasting effects on your sales career.
Not in a reading mood? Watch the YouTube video below where I dive in even further on the subject.
Otherwise, let’s jump right into it!
Cold vs. Warm Outreach
Cold sales outreach is your typical cold emailing and cold calling. Basically, trying to contact someone who you don’t already know and trying to start a conversation. But over time, the success rate of these approaches have dropped.
Just in the last 5 years, there has been a 500% increase in the amount of outbound it takes to get one opportunity into the pipeline. It’s the definition of insanity: doing something over and over again, hoping for a different result.
So, let’s get you started with warm outreach instead!
New Number, Old Friend
Warm outreach leverages existing relationships to create a sense of trust with potential prospects.
When we talk about warm, we’re thinking about it like real relationships. So, what are some types of warm outreach you could try as soon as today?
🧤 Warm Intros
Warm intros are when you know someone well enough for them to introduce you to a prospect.
Letʼs say I want to chat with Mr. Hammond, a marketing leader at InGen, and I donʼt already know him. But, in my previous role, I worked with Ellie, whoʼs now a sales leader at InGen. And I know my relationship with Ellie is strong enough that she would back me up. Well, I can simply ask Ellie to introduce me to Mr. Hammond.
Mr. Hammond will then feel more trust with me, because he trusts Ellie to have good judgement. And now, I can start a conversation with him after establishing that baseline.
But what if you want to reach out to someone you don’t necessarily have a connection to already? Jump to the next section to find out!
☕️ Coffee Chats
Start by immersing yourself in your ICPs community. Where are they hanging out? LinkedIn? TikTok? Discord? Or maybe a different platform that hosts communities. Join the conversations.
Strike up conversations with other members of the community - ask them about their experiences, share your experiences, and maybe even talk about things outside of business.
Try to find that common ground between you and someone in you ICP will set you up for a strong foundation. And it all can start with one coffee chat because nothing beats having a real conversation with the goal of learning, educating, and understanding someone.
So, now that you’re starting these relationships…
🌿 Nurture Your Relationships
You could consider gifting, but we aren’t talking about a random $5 Starbucks gift card, we’re talking about real, genuine gifting. Something personalized that shows you really listened.
Or maybe, you want to nurture the relationship by just being thoughtful and remembering important dates in their life!
Nurturing the relationships doesn’t have to be complex. It can be as simple as taking notes during your meetings or coffee chats, and making sure youʼre really getting to know your prospect as a person, and not just a dollar sign.
Now, it’s your turn!
The next time you are looking to break into a new account, start with warm outreach!
Thanks for reading everyone,
Christian 🦕
Event: Making Customers Your Biggest Source of Pipeline
Did you know your customers can be some of your greatest pipeline creators?
Whether you’re already leveraging your customers in your marketing or sales strategies, or you’re curious about getting started, this webinar is for you.
Join Mac Reddin and Christian Jakenfelds from team Commsor, ABM & GTM Strategist Corrina Owens, and Thomas Smeallie, VP of Sales at Planhat, on Tuesday, August 27th at 1pm ET / 10am PT for a riveting, theatrical, and educational session on why and how you should be involving customers in your marketing strategies to build better, more sustainable revenue growth.
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